Help & support

Need a hand with The Lookahead? Email us and we'll help — and the common questions below cover most of what comes up.

Get in touch

Email hello@thelookahead.app and we'll get back to you, usually within a couple of business days. The Lookahead is a small Australian team, so a real person reads every message.

Common questions

• How does outfit planning work? You add the clothes you own to your wardrobe, and The Lookahead suggests outfits for the week ahead — drawn from your own pieces, and shaped by your style, your schedule, and the weather. You can accept, re-roll, or ignore any suggestion. There's a fuller overview on the About page.
• How do I add my wardrobe? Photograph each piece in the app, or optionally connect Gmail to import items from fashion-purchase receipts. Nothing enters your wardrobe until you review and accept it.
• How do I connect or disconnect Gmail? Connecting Gmail is entirely optional. You can disconnect it at any time from the app's settings — which revokes our access immediately — or from your Google Account connections. We only ever read fashion-retailer receipts; we never send, modify, or delete email. See the About page for the full detail.
• How do I delete my account and data? In the app, go to Settings → Delete account. This permanently deletes your account, wardrobe, and associated personal data. If you can't reach the app, email hello@thelookahead.app and we'll action it for you.
• I have a privacy or data request. For privacy-specific requests (access, correction, deletion under the Australian Privacy Principles), email privacy@thelookahead.app. See our privacy policy for your rights.
• I think I found a security issue. Please email security@thelookahead.app.